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Refund & Return Policy

At Lecercle Autoparts and Tyres, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward refund and return policy to ensure your peace of mind.


  • You may return unused and undamaged items within 30 days of the delivery date for a full refund or exchange.
  • To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number.
  • Returned items must be in their original packaging and include all accessories and documentation.


  • Refunds will be issued to the original payment method used for the purchase.
  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed promptly, and a credit will be applied to your original method of payment.


  • If you received a defective or damaged item, we will replace it with a new one at no additional cost.
  • Please contact our customer service team to arrange for a replacement.

Non-Returnable Items:

  • Certain items, such as special orders, custom-made products, and clearance items, may not be eligible for return or refund.
  • Used or installed items are also not eligible for return unless they are defective.

Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to our error or a defective product.
  • We recommend using a trackable shipping method to ensure the safe return of your items.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
  • We may require photo evidence of the damage or defect to process your claim.

Contact Us:

  • If you have any questions or concerns about our Refund & Return Policy, please don’t hesitate to contact our customer service team.

We strive to make the return process as easy and hassle-free as possible for our customers. Your satisfaction is our top priority, and we appreciate your business.

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